Refund Policy

Last updated: June 21, 2026

All Guillotine Fiend products are made to order. Because each item is produced specifically after an order is placed, we do not accept returns or exchanges for sizing errors, change of mind, buyer’s remorse, or accidental orders.

Please review product descriptions, sizing information, measurements, colors, and order details carefully before placing your order.

Returns are only accepted for items that arrive damaged, defective, incorrect, or otherwise eligible under applicable law.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or incorrect, contact us at guillotinefiend25@gmail.com within 30 days of receiving your order.

To help us review your claim, please include:

• Your name
• Your order number
• A description of the issue
• Clear photos of the item, packaging, defect, damage, or incorrect product
• Any other information that may help us resolve the issue

If your claim is approved, we will make it right by offering a replacement, refund, store credit, or other appropriate solution depending on the issue and product availability.

Return Eligibility

To be eligible for an approved return, the item must be:

• Unworn
• Unused
• In its original condition
• Returned with proof of purchase
• Approved by us before being sent back

Items sent back without prior approval will not be accepted.

Do not send any item back unless we have approved the return and provided return instructions.

Return Shipping

If a return is approved for a damaged, defective, or incorrect item, we will provide a prepaid return shipping label when a return is required.

You will not be responsible for return shipping costs on approved damaged, defective, or incorrect item claims.

Return Address

Returns must be pre-approved before anything is sent back.

If your return is approved, we will provide the return shipping label and return address.

Do not send items to any address without prior authorization. Unapproved returns will not be accepted.

Exchanges

Because all Guillotine Fiend products are made to order, we do not offer direct exchanges for size changes, color changes, style changes, or change of mind.

If you ordered the wrong size or selected the wrong item, you will need to place a new order.

If your item arrived damaged, defective, or incorrect, contact us at guillotinefiend25@gmail.com within 30 days of receiving your order so we can review the issue and provide an appropriate solution.

Refunds

Once we receive and inspect an approved return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days.

Processing time may vary depending on your bank, card issuer, or payment provider.

If more than 15 business days have passed since your refund was approved, contact us at guillotinefiend25@gmail.com.

Cancellations

Because products are made to order, cancellation requests are not guaranteed.

If you need to request a cancellation, contact us as soon as possible at guillotinefiend25@gmail.com.

If your order has already entered production, been fulfilled, or shipped, we may not be able to cancel it.

North America Shipping Only

Guillotine Fiend currently ships only within North America.

Orders placed outside our available shipping regions may be canceled and refunded if we are unable to fulfill them.