Privacy policy

Privacy Policy

Last updated: June 21, 2026

This Privacy Policy explains how Guillotine Fiend collects, uses, discloses, and protects personal information when you visit our website, browse products, create or use an account, place an order, sign up for emails, contact us, interact with our ads, or otherwise use our store.

Guillotine Fiend is operated through Shopify and sells apparel, accessories, and related products online. Some products may be made to order and fulfilled through third-party production, print-on-demand, fulfillment, and shipping partners.

By using our website or placing an order, you acknowledge that your personal information will be handled as described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information in several ways, including information you provide directly, information collected automatically when you use the website, and information received from service providers that help us operate the store.

Information you provide directly

We may collect personal information you provide when you:

  • Place an order
  • Begin or complete checkout
  • Create or log into a customer account
  • Contact us for support
  • Sign up for marketing emails
  • Submit information through a form
  • Request help with an order, shipping issue, damaged item, customer service issue, or other store-related matter
  • Interact with Guillotine Fiend through social media, email, ads, or public platforms

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order information
  • Product selections
  • Size, color, and item preferences
  • Payment-related information
  • Customer account information
  • Messages, photos, screenshots, or other information you send to us for support
  • Marketing preferences
  • Any other information you choose to provide

We do not directly store your full payment card number. Payment processing is handled through Shopify and/or third-party payment processors.

Information collected automatically

When you visit or use our website, certain information may be collected automatically, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Referring website, page, or link
  • Pages viewed
  • Products viewed
  • Search activity
  • Cart activity
  • Checkout activity
  • Purchase activity
  • Date and time of visit
  • Cookie identifiers
  • Pixel identifiers
  • Advertising identifiers
  • Approximate location based on IP address, billing information, shipping information, or device information
  • Interactions with emails, ads, and website features

This information helps us operate the store, support checkout, improve the website, measure traffic, detect fraud, understand customer behavior, and measure advertising performance.

2. How We Use Personal Information

We use personal information for purposes including:

  • Processing orders
  • Accepting payments
  • Producing and fulfilling made-to-order products
  • Shipping orders
  • Providing order confirmations and shipping updates
  • Managing customer accounts
  • Responding to customer service requests
  • Handling damaged item claims, missing package issues, order questions, return questions, and support messages
  • Preventing fraud, abuse, chargebacks, and unauthorized transactions
  • Maintaining website security
  • Improving our website, products, services, and customer experience
  • Sending marketing emails if you have signed up or opted in
  • Sending abandoned checkout or cart reminder messages where permitted
  • Measuring email and advertising performance
  • Showing relevant ads on platforms such as Facebook and Instagram
  • Understanding how visitors interact with our store
  • Complying with legal, tax, accounting, and regulatory obligations
  • Enforcing our terms, policies, and rights
  • Protecting Guillotine Fiend, our customers, our website, and our business operations

3. Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to operate the website, display products, manage checkout, process orders, support customer accounts, process payments, help detect fraud, and provide other store-related services.

When you use our website or place an order, your personal information may be collected, processed, stored, or transmitted through Shopify and Shopify-related services.

Shopify may process personal information according to its own privacy practices in addition to this Privacy Policy.

4. Payments

Payments are processed through Shopify Payments and/or other payment providers available at checkout.

Payment providers may collect and process information necessary to complete your transaction, verify payment details, prevent fraud, process refunds, handle disputes, and comply with legal obligations.

We do not directly receive or store your full payment card number.

5. Made-to-Order Products, Fulfillment, and Shipping Partners

Some or all Guillotine Fiend products may be made to order. To produce, package, fulfill, and ship your order, we may share necessary order information with third-party print-on-demand, production, fulfillment, and shipping partners.

This may include:

  • Name
  • Shipping address
  • Email address or phone number when needed for delivery or support
  • Product ordered
  • Size, color, and variant information
  • Order number
  • Shipping method
  • Delivery details
  • Any information needed to resolve production, shipping, delivery, or customer service issues

These partners use the information as needed to produce, package, fulfill, deliver, and support your order.

6. Shipping Carriers

We may share order and delivery information with shipping carriers and logistics providers in order to ship products, provide tracking, confirm delivery, investigate missing packages, and resolve shipping-related issues.

Shipping carriers may process delivery information according to their own privacy practices.

7. Customer Support

If you contact us about an order, product, shipping issue, damaged item, return question, sizing issue, or any other support matter, we may collect and use the information you provide to respond and resolve the issue.

This may include your name, email address, order number, shipping information, photos, descriptions of the issue, and message history.

We may retain customer support communications for business records, fraud prevention, dispute resolution, and legal compliance.

8. Email Marketing

If you sign up for our email list, we may use your email address to send marketing messages, product updates, promotions, discount codes, restock notices, launch announcements, and brand updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in any marketing email.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, including order confirmations, shipping updates, account messages, customer support messages, policy updates, and other non-marketing communications.

9. Cookies, Pixels, and Similar Technologies

Our website uses cookies, pixels, tags, server-side tracking, and similar technologies to operate the store, support checkout, remember preferences, understand website activity, prevent fraud, measure advertising performance, and support relevant advertising.

These technologies may be used by us, Shopify, Meta, Google, email marketing providers, analytics providers, advertising platforms, and other service providers.

Cookies, pixels, and similar technologies may collect or process information such as:

  • Pages viewed
  • Products viewed
  • Search activity
  • Cart activity
  • Checkout activity
  • Purchase activity
  • Device and browser information
  • IP address
  • Cookie identifiers
  • Advertising identifiers
  • Referring links
  • Approximate location
  • Interactions with ads, marketing emails, and website features

You may be able to manage or disable cookies through your browser settings or through privacy tools available on our website. Blocking cookies may affect website functionality, checkout, account access, or other store features.

10. Meta Pixel, Advanced Matching, and Conversions API

We use Meta advertising tools, including the Meta Pixel, Advanced Matching, and the Meta Conversions API, to help us measure advertising performance, understand how visitors interact with our store, improve ad delivery, and show relevant ads on Facebook and Instagram.

When these tools are enabled, certain website activity, customer information, and order information may be shared with Meta. This may include:

  • Pages viewed
  • Products viewed
  • Search activity
  • Add-to-cart events
  • Checkout activity
  • Purchase events
  • Order value
  • Currency
  • Product information
  • Device and browser information
  • IP address
  • Email address
  • Phone number
  • Name
  • City, state, ZIP/postal code, and country
  • Other information provided during checkout, account creation, purchase activity, or customer interactions

Some customer information may be hashed or otherwise processed before being shared with Meta.

Meta may use this information to match website activity to Meta accounts, measure ad performance, improve ad delivery, create or improve audiences, limit repetitive ads, and deliver more relevant advertising.

You can manage certain Meta advertising preferences and off-Facebook activity settings through your Facebook or Instagram account settings.

11. Advertising and Analytics

We may use advertising and analytics services to understand website traffic, measure store performance, improve marketing, and show relevant ads.

These services may collect or receive information from our website and elsewhere on the internet through cookies, pixels, tags, server-side tracking, or similar technologies.

Advertising and analytics partners may include:

  • Shopify
  • Meta, including Facebook and Instagram
  • Google
  • Email marketing providers
  • Analytics providers
  • Advertising platforms
  • Other service providers used to operate, measure, or promote the store

These partners may process information according to their own privacy practices.

12. How We Share Personal Information

We may share personal information when necessary to operate our business, fulfill orders, provide services, communicate with customers, comply with law, or protect our rights.

We may share personal information with:

  • Shopify and related e-commerce service providers
  • Payment processors
  • Fraud prevention and security providers
  • Print-on-demand, production, and fulfillment partners
  • Shipping carriers and logistics providers
  • Email marketing platforms
  • Customer support tools
  • Advertising platforms
  • Analytics providers
  • Website and technology service providers
  • Legal, tax, accounting, and compliance providers
  • Government authorities, courts, regulators, or law enforcement when required by law
  • Other parties if needed to protect our rights, customers, property, safety, or business operations

We do not sell personal information in the traditional sense of exchanging it directly for money. However, some privacy laws may define certain advertising, analytics, retargeting, or data-sharing practices as a “sale,” “sharing,” or “targeted advertising.”

13. Your Privacy Choices

Depending on your location, you may have rights regarding your personal information. These rights may include the right to:

  • Request access to personal information we have about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request information about how we collect, use, and share personal information
  • Opt out of marketing emails
  • Opt out of certain targeted advertising
  • Opt out of certain sale or sharing of personal information as defined by applicable law
  • Limit use of certain sensitive personal information, where applicable
  • Not be discriminated against for exercising privacy rights

To make a privacy request, email us at guillotinefiend25@gmail.com with the subject line “Privacy Request” and describe the request you want to make.

We may need to verify your identity before completing certain requests. In some cases, we may be unable to fulfill a request if we need to retain information for legal, tax, accounting, fraud prevention, dispute resolution, order fulfillment, or other legitimate business purposes.

14. Opting Out of Marketing Emails

You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email.

Unsubscribing from marketing emails does not stop order-related, shipping-related, account-related, customer support, or other transactional messages.

15. Opting Out of Targeted Advertising, Sale, or Sharing

You may be able to opt out of certain targeted advertising, sale, or sharing of personal information as defined by applicable law.

You may exercise these choices by:

  • Using any privacy, cookie, or data-sharing controls available on our website
  • Visiting our Data Sharing Opt-Out page, if available
  • Adjusting your browser, device, or platform privacy settings
  • Adjusting your Facebook or Instagram ad preferences and off-Facebook activity settings
  • Emailing us at guillotinefiend25@gmail.com with the subject line “Privacy Request”

For Meta/Facebook/Instagram advertising, you can adjust your ad preferences and off-Facebook activity settings through your Meta account settings.

You may also be able to manage cookie preferences through your browser settings or any privacy/cookie preference tools available on our website.

16. Data Retention

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, tax reporting, accounting, fraud prevention, dispute resolution, and business recordkeeping.

Order-related information may be retained even after an order is completed when needed for legal, tax, accounting, customer service, fraud prevention, chargeback defense, dispute resolution, or business purposes.

17. Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no website, online service, payment system, or method of electronic storage is completely secure. We cannot guarantee absolute security.

If you create an account, you are responsible for keeping your login information private and secure.

18. International Processing

If you access our website from outside the United States, your information may be processed in the United States or in other countries where Shopify, our service providers, fulfillment partners, advertising partners, analytics providers, payment providers, or shipping partners operate.

By using our website or placing an order, you understand that your information may be transferred to and processed in countries outside your country of residence.

19. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

20. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state, you may have the right to:

  • Know what personal information we collect
  • Know how we use personal information
  • Know how we disclose personal information
  • Request access to your personal information
  • Request deletion of your personal information
  • Request correction of inaccurate personal information
  • Opt out of targeted advertising
  • Opt out of the sale or sharing of personal information as defined by applicable law
  • Limit use of certain sensitive personal information, where applicable
  • Not be discriminated against for exercising privacy rights

To exercise these rights, email guillotinefiend25@gmail.com with the subject line “Privacy Request.”

We may need to verify your identity before completing certain requests. Authorized agents may be required to provide proof of authorization and verification of the consumer’s identity where required by law.

21. California Privacy Notice

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights regarding your personal information.

Categories of personal information we may collect include:

  • Identifiers, such as name, email address, phone number, shipping address, billing address, IP address, account information, and online identifiers
  • Commercial information, such as products purchased, viewed, added to cart, or considered
  • Internet or electronic network activity, such as website activity, browsing behavior, cart activity, checkout activity, and interactions with ads or emails
  • Geolocation information, such as approximate location based on IP address, device information, billing address, or shipping address
  • Payment-related information processed by payment providers
  • Customer support communications
  • Inferences related to shopping behavior, product interest, marketing performance, or customer preferences

We collect, use, disclose, and retain these categories of information for the purposes described in this Privacy Policy.

We may disclose these categories of personal information to service providers, fulfillment partners, shipping carriers, advertising platforms, analytics providers, payment processors, technology providers, and other parties described in this Privacy Policy.

We do not knowingly sell or share personal information of individuals under 16.

California residents may have the right to request access, deletion, correction, and information about certain data practices, and may have the right to opt out of certain sale or sharing of personal information as defined by California law.

To make a California privacy request, email guillotinefiend25@gmail.com with the subject line “California Privacy Request.”

22. Sensitive Personal Information

We do not intentionally collect sensitive personal information unless you choose to provide it to us or it is necessary for a specific transaction, legal requirement, or customer support issue.

Please do not send unnecessary sensitive personal information through our contact forms, email, or customer support messages.

We do not use sensitive personal information to infer characteristics about you.

23. User-Generated Content, Reviews, and Social Media

If you tag us, mention us, message us, submit content, leave a review, or otherwise interact with Guillotine Fiend through social media or public platforms, we may view, respond to, repost, or use that content in accordance with the platform’s rules and our Terms of Service.

Information you post publicly on social media may be visible to others and is controlled by the privacy settings and policies of that platform.

If you send us photos, reviews, testimonials, or other content directly, we may ask for permission before using that content in marketing or on our website where required.

24. Fraud Prevention and Legal Compliance

We may use and share personal information to detect, prevent, investigate, or respond to fraud, unauthorized transactions, policy violations, security issues, legal claims, chargebacks, disputes, or harmful activity.

We may also use and disclose personal information to comply with applicable laws, regulations, court orders, subpoenas, tax obligations, accounting requirements, or lawful requests from government authorities.

25. Do Not Track and Privacy Signals

Some browsers offer a “Do Not Track” signal. Because there is no consistent legal or technical standard for responding to Do Not Track signals, our website may not respond to Do Not Track signals.

Some privacy laws may require recognition of certain opt-out preference signals, such as Global Privacy Control, where applicable. Where required by applicable law and supported by our website tools, we will honor applicable privacy preference signals.

You can still manage cookies, advertising preferences, and privacy settings through your browser, device, platform accounts, and any privacy tools available on our website.

26. Third-Party Links

Our website, emails, ads, or social media pages may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. Your use of third-party websites or services is subject to their own terms and privacy policies.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

28. Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise a privacy right available to you, please contact us at:

Guillotine Fiend
Email: guillotinefiend25@gmail.com